Returns & Exchanges
At Cico Sports, we are dedicated to ensuring you have the best gear for your performance, which is why we offer a 30-day window for returns or exchanges on all standard items. To be eligible, items must be in their original condition, unworn, and with all technical tags still attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Gear
Securely place the items in their original packaging, ensuring all labels and protective liners are intact to qualify for a full refund.
- 3.Ship It Back
Print the prepaid shipping label provided by our portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our team receives and inspects your gear, we will process your refund or ship your new exchange size within 5-7 business days.